Who can access the Local FireSmart Representative Workshop?

Workshop participants who have registered prior to attending.

What should I do if I missed the workshop?

You must register to attend another workshop on a different date. Please click here to see a list of the available workshop dates.

I am unable to Log In.

Please verify you are using the correct user name and password. If you need to reset your password, please use the Reset-Request next to the login. If you still experience issues, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Viewing Workshop

Will I be able to ask questions to the facilitator?

Yes, you can use the Q&A Function to send a message to the facilitator during the workshop.

Will I be able to connect with other participants?

Yes, you can use the Chat Function to connect with other participants.

What is the playback format of the presentations? Video, Audio, Slides?
Depending on the session, some presentations may contain video of the Speaker. All presentations are offered with audio and visual slides.

Technology

How do I access the live webinar?

The webinars can be accessed via the below options (click to download):

Zoom Client for Meetings
Zoom Extension for Browser:

Chrome
Firefox

Mobile App

Download in App Store (for iOS)
Download in Google Play

Can I view presentations on my Tablet or Smart-phone?

Yes, the live presentation will run through Zoom.us

System Requirements for Mobile Devices

Software

iOS 8.0 or later
iPadOS 13 or later
Android 5.0x or later
Surface PRO 2 or higher running Win 8.1 or higher
Note: For tablets running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

Browser

iOS/iPadOS: Safari5+, Chrome
Android: Webkit (default), Chrome

Can I download any of the materials presented?

Materials available for download can be found on the Participant Materials page that can be found here.

What is the recommended bandwidth to attend the webinar?

For the best experience, we recommend at least 1.2 Mbps download speed.

Can I view presentations from Work or Home?

Absolutely! As long as you have an Internet connection, you will be able to view the presentation. If your internet connection is slow make sure you close all other programmes and apps that are connected to the internet.

Can I view presentations on my Tablet or Smart-phone?
Yes, presentations can be viewed on mobile devices.